we will gladly accept the return of unworn, unwashed, undamaged or defective merchandise purchased on our site for a full refund or exchange within 15 days of original purchase. any reduced-price items or merchandise marked "final sale" cannot be returned.

orders may be returned using any method of your choice, at your expense. we recommend using a mail service with tracking.

please return your items to the address below:
order #___________
the onikas - returns
245 michigan ave, GL-5
miami beach, fl 33139

once we receive your return, we will process a refund for the cost of the returned item and send you an email. refunds will be processed within approximately 7 to 10 business days after we receive your return. original shipping charges, duties or taxes are non-refundable.

exchange policy -- we want you to have something you love!
if you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. this will ensure that your exchange item is in stock. you are then welcome to return your original order for a full refund and we will pay for the shipping!